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About Us


About Us

Established in 1999, The Cooler Company is a family run business working from a 6,000sqft warehouse based in Irchester, Northamptonshire. We provide a large choice of modern bottled and plumbed in water coolers along with the recent addition of Instant hot water boilers. We offer the choice of a complete rental service or the option to buy. We provide regular sanitisation and maintenance services with frequent deliveries of spring water. With over 16 years of experience in the industry we have a proud reputation for providing an outstanding service that are customers continually rely on. At The Cooler Company we are fortunate to have such dedicated and loyal members of staff. Each member is highly experienced and qualified within the cooler industry. You will always receive a professional, dependable service and we look forward to being of service to you!

BWCA (British Water Cooler Association)

The Cooler Company joined the BWCA in 1999 and remains a fully accredited member. All our staff are trained and certified to the hygiene and safety standards approved by the BWCA. The BWCA is the governing body for the UK water cooler industry. The BWCA ensures that all its members offer the highest standards of quality, safety and hygiene. All members of the BWCA must adhere to strict annual audits and to strict bylaws, codes of practice and codes of advertising and conduct. The Cooler Company received 100 % pass rating in its latest audit inspection. For further information, please visit www.bwca.org.uk

Watermark Consultancy

Our technical consultant from Watermark Consultancy provides us with expert advice on the provision of water and the associated products and services. Watermark's principal, Mr Micheal Hurst BSC (Hons) FRSH is a microbiologist consultant and he reviews our working practices to ensure that we provide you the client with the best quality water.

Our Mission Statement

At The Cooler Company, our mission is to provide the latest, best quality and most affordable water coolers available. To continue being a company that offers our customers a higher level of service and support. We will focus on continuous improvement and strict quality control. We will strive to conduct our business with the integrity and foresight that has earned us the trust of our customers. We will continue our focus on ensuring that all our customers are happy, and stay happy!”

The Environment

We are an environmental aware company who strive to constantly look for new ways to lower our carbon footprint. We operate by strict company policies and ensure our vans, equipment and raw materials are as environmentally friendly as possible and are ethically sourced. Click here to read our environmental policy

Our water coolers and boilers are recycled at the end of their working life and comply fully with the WEEE legislation which aims to minimise the number of electrical goods going to landfill.

© 2009 Cooler Company, Northamptonshire - Office Water Coolers & Water Dispensers